Uptown Pokies Privacy Policy

Last updated: April 10, 2026

At Uptown Pokies, we are committed to protecting your privacy in compliance with Australian privacy laws. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our online gaming services.

Information We Collect

We collect personal data you provide during registration, such as your name, email address, date of birth, and contact details to verify your identity and age in line with Australian regulations. We also gather financial information for deposits and withdrawals, including payment method details. Additionally, we collect device information, gaming activity data, and cookies to monitor usage and ensure a secure experience. All data is collected transparently to provide our services and comply with anti-money laundering laws.

How We Use Your Information

We use your information to provide and improve our gaming services, including account management, processing transactions, and delivering personalised promotions and bonuses. It enables us to optimise gameplay, prevent fraud, and verify compliance with Australian legal requirements such as age restrictions. We analyse usage data to enhance platform security and user experience. Your data helps us meet regulatory obligations, including responsible gambling monitoring.

Information Sharing

We share your information only with trusted third-party service providers, such as payment processors, data analytics firms, and customer support services, under strict confidentiality agreements. We may disclose data if required by Australian law, for fraud prevention, or to comply with regulatory authorities. We never sell your personal information to third parties without your explicit consent.

Data Security

We employ advanced encryption for all stored data and use dedicated firewall-protected servers to prevent unauthorised access. High-end security protocols include intrusion detection software, data masking, and strict access controls. Datasets are retained only as necessary and protected against loss, theft, or misuse through commercially acceptable methods compliant with Australian standards. Regular security audits ensure ongoing protection of your information.

Your Rights

Under Australian Privacy Principles, you have the right to access, correct, or delete your personal information by contacting us. You may request details of data we hold about you and withdraw consent for certain uses, subject to legal obligations. We facilitate self-exclusion options for responsible gambling. For international users, where applicable, GDPR rights such as data portability may also apply.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyse user behaviour, and personalise your experience. These include essential cookies for security and optional analytics cookies, which you can manage via browser settings. Our cookie policy details types used and opt-out options.

Contact Us

For privacy concerns or to exercise your rights, please contact our Data Protection Officer. We aim to respond within 30 days.